Frequently Asked Questions
Q. Exactly what size is my fancy dress outfit?
A. Please click on the size guide on the item page, to see the size chart with more exact measurements
Q. Where is my item?
A. If your item has already been dispatched, then it will be with the Royal Mail or our courier, on its way to you. Please be patient and give it a couple of extra days to arrive. If there is a problem with the delivery, then please send us an email, with your Order ID number and we will do our best to track the item for you.
Q. How can I pay for my fancy dress costume?
A. You can pay with all the main credit or debit cards through our online secure checkout
You can email us at: firstname.lastname@example.org
Offices Opening Hours
Monday to Friday (excluding bank holidays): 09.00am until 5.00pm | Saturday & Sunday: Closed
If you ever need to communicate by post, our postal address is:Fancy Dress Castle
102 The Parade